A knowledge source is any information that you upload to Close.is. Close.is currently supports the following types of knowledge sources:
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File uploads (Word and PDFs).
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Websites (manually enter URLs or add a sitemap.xml file)
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Confluence wikis
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Zip files
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Github repositories
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Slack workspace
If you would like to add a knowledge source not listed above, email ask@close.is, and we will get back to you ASAP.